IMPORTANT: Returned item should be unused, and exactly within the same condition as you received it from us. Carefully unseal the shipping box by removing packing tape from front. Don't rip or damage the shipping box. Please take a fast note how items are arranged within the box, and the way the boat has been folded. You would possibly need it within the extremely unlikely case you would like to pack everything back within the box for a return. Make sure that you simply are proud of your purchase before use Why can we have this policy? This policy helps meet buyer expectations, protect seller performance, reduce defect rates, and increase buyer satisfaction